Ramavath, Shiva kumar, and Prof (Dr) Ajay Shriram Kushwaha. “Customer Support Enhancement in E-Commerce With Retrieval-Augmented Generation”. Journal of Quantum Science and Technology (JQST) 2, no. 1 (January 3, 2025): Jan(816–834). Accessed August 5, 2025. https://www.jqst.org/index.php/j/article/view/187.