AGARWAL, Raghav. Improving Data-Driven Customer Journey Mapping Using Cloud-Based AI. Journal of Quantum Science and Technology (JQST), [S. l.], v. 2, n. 2, p. Jun(129–141), 2025. Disponível em: https://www.jqst.org/index.php/j/article/view/311. Acesso em: 6 aug. 2025.