The Impact of AI on Optimizing Last-Mile Delivery Models: An Analysis of Fulfillment Services
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Abstract
This paper examines the influence of Artificial Intelligence (AI) on optimizing last-mile delivery models, focusing on the integration of AI into fulfillment services. Last-mile delivery, often considered the most complex and costly segment of the supply chain, has seen significant improvements with the advent of AI technologies. From route optimization to real-time tracking, AI-powered solutions are revolutionizing how companies manage deliveries to customers' doorsteps. This paper explores key AI applications, such as predictive analytics, machine learning, autonomous vehicles, and robotics, to determine their impact on efficiency, cost reduction, and customer satisfaction. Furthermore, it highlights the challenges and
opportunities associated with implementing AI in lastmile delivery operations.
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